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Navigating the complex worlds of LANs and WANs can be daunting, time consuming, and expensive. In addition to demanding users, ongoing security threats and ever-changing technologies, IT management becomes a 24x7 challenge.
SYBER has responded to these realities by pioneering an inclusive, affordable approach to supporting enterprise technology for all businesses. We solve your daily network burdens by taking the technology worries off your hands. And as a result, we empower you to concentrate on managing your business and strategizing for the future while SYBER manages your network.
SYBER’s Network Support Plan is designed as a flexible monthly solution that makes sense for your business IT budget. Our Network Support Plan is tailored for organizations of all sizes, budgets and IT challenges. So whether you're a small business with no on-site technical support or a larger enterprise with limited IT staff, SYBER will partner with you to meet your organization's specific technology needs.
Our technology services plan is simple and inherently scalable. We do not offer biased, preferred or tiered support, you can rest assured that with SYBER you are always receiving the fastest and most qualified support for your technology requirements – from on-site and remote Help Desk support, to remote data back-up and network monitoring. SYBER will manage your network with a hassle free approach and superior results.
The IT services you need – all in one place
SYBER’s comprehensive "one-stop" approach offers you a convenient way to consolidate and manage your entire IT infrastructure. We offer a complete array of IT support and managed services – from systems design and network integration, to communications, monitoring and network support. And we don't just install hardware and software – we integrate to help you achieve a fully optimized network. Best of all, our one-stop approach means there's just one place to call when a need may arise.
- All of your network service components are combined into one easy-to-manage plan.
- Dependable, 24x7 technology support
SYBER's focus on preventive maintenance and problem resolution protects your business 24x7. Our Help Desk is always open, whether you need to report problems, schedule site visits or just ask questions. And often before you're even aware of the problem, our proactive remote network monitoring automatically alerts the SYBER Technical Support Center if an error or fault is detected on your network. When problems do arise, rapid response is our specialty with a specialized Rapid Intervention Team (RIT) for the most technically advanced and demanding assignments.
PITT™ service
What truly sets SYBER apart is our PITT™ (Proactive Information Technology Team). As part of our customer service philosophy, we assign a dedicated support team to each customer. This ensures that each job gets done right the first time and everything possible is done to exceed customer expectations every time. Each PITTeam member is committed to doing whatever it takes to meet – and exceed – your expectations. |